In the Before Time

Back in the before time, in the long long ago… I used to play baseball here.

Correction: The team I was on played baseball. I played a pathetically unskilled, downright poor facsimile* of baseball.


*I am literally in a state of shock. I spelled facsimile correctly on the first try. No spell check needed. In the immortal words of Luke Skywalker, I… I don’t believe it.

Addendum: Also, you got the Rick and Morty reference, right? I hope so.

On Call

I’m on call as of 40 minutes ago. There are three on call scenarios. Lives, for when customers start using our software for real, updates for when customers who are already live take a new release, and off hours coverage for holidays and weekends where any customer who has a problem calls you. We get paid for updates and off hours, but we only get comp time for lives. Off hours is a living hell of pain and suffering. See most of my entries from January 1, 2013 for more. Lives almost never result in calls. We are there if we are needed, but we are rarely if ever needed. Updates are a relatively new thing for us. They are a shorter time span and they almost never result in calls.

I’m on update coverage starting at 10:00am Eastern time today, through start of business at 9:00am tomorrow. While the updates I’ve covered have generally been quiet and easy for me, the one exception was a very large customer in Canada who had a really rough go of their last update.

Guess who I’m covering today. Go on, guess…

Lets hope this time goes better for them, and me, than last time. Fingers crossed.