Project Work

I don’t work in a software development group. I work in a customer service group. Every now and then though the programmers in my group are asked to pitch in and help Development hit a deadline, or take on a project when Dev doesn’t have enough staff to go around at that moment.

We recently took on two projects that were pieces of a much larger collection of projects. We were hoping to get the first project done by April or May, and then immediately start on the second project. Instead we brought in another programmer and worked on both of them concurrently with a goal for completion by mid-June.

Today is June 15th. Literally the middle of June.

As of about an hour ago, both of our projects are complete.

In the immortal words of a beer commercial from back in the 80’s…

It’s Miller time.

Awesome job, guys.

I’ll Stop Bitching About UPS

  • June 22, 2020
    • Out for Delivery, estimate 6/22 by 9:00PM
  • June 23, 2020
    • Out for Delivery, estimate 6/23 by 9:00PM
  • June 24, 2020
    • In Transit to Chelmsford
    • Most recent activity: Delivery will be delayed by one business day.
    • Come back later for estimated delivery date.

In other words, they haven’t a clue where my package is. Okay. From now on I will reserve all of my bitching about this subject for phone calls to UPS customer service. You folks won’t have to listen to me anymore.


My wife and I bought a car last year.  I just saw that I had a voicemail.  I listened to it.  It was the service department at the dealership calling to remind me that daylight savings time starts on Sunday.  They offered to help change the clock in the car, if by chance we need help.

I might be nitpicking here, but I think that’s taking things across the line that separates quality customer service with annoying the shit out of everyone.

That might just be me though.