We have a Play Station 3. In our house it is about 90% blu ray player and 10% game console. Tonight it has been 100% frustrating.
There is a movie that my stunning wife wants to watch. FiOS on demand doesn’t have it. Netflix doesn’t have it. Apple TV doesn’t have it. Amazon’s video rental service does. Jen was looking for a way to view the rented flick on the TV instead of on the computer. It turns out that Amazon will stream to a PS3 app. Nice.
In order to get the app we had to take a system update. After that we had to install the app. Then we needed to take an update to the app. All of that is annoying, but we haven’t reached the real annoying part yet.
After the app update installed we were prompted to sign in to the Play Station network. Ummm.. None of us actually use the network. We haven’t had to sign in since like 2008. Jen tried to guess the password with no success. I tried too, no dice. The only screen we could get to only allowed signing in, it did not give the option to create a new account, and it did not give the option to go back to the home screen and do something else.
Jen in her usual genius turned to Google and learned that we needed to call customer service to get the password reset. Ummm… Okay. Jen called and spent a long time on hold. Once she got a service rep she was told she needed to give them our unit’s serial number and then they would mail us a reset. Mail… Not email, mail. It would take 3-5 business days.
She hung up.
So, internets, my question to you is, is there a better way?