Tag: insurance

Relief

I was waiting on an insurance claim for my leave of absence from work in May. I expected it to be a formality that would be wrapped up in no time at all. I was wrong. I was stressing out over the open case the whole time and when I say I was stressing out… it was really stressful, you know?

I’ve been waiting for about a week now for the final document to come in the mail. Every day I was running up stairs and checking the mail box and every day I was left disappointed.

Until today.

I am so relieved. I am so happy that it’s all over. What an ordeal. Here’s hoping I never have to do anything like that again. At least if I do, I’ll know what to expect ahead of time. I won’t be this naïve again.

Sigh
of
Relief

Sigh of Relief: Imminent

I am not ready to breathe a sigh of relief yet… but hopefully it’s just a matter of time.

I went on leave for most of the month of May and a couple of days in June. My company set me up with a claim for the Paid Family Medical Leave act and hooked me up with the insurance company they work with. It was this insurance company that is supposed to pay out my claim which, when combined with some sick time that I used to cover a small piece of the time off, will cover my salary for the month out.

I’ve had some trouble with the process. Partly just due to time zones but also due to some miscommunication and some difficulty getting documentation moved from point A to point B. There was a moment not long ago where I was thinking I was going to have to jump onto a plane, fly to the west coast, and staple a form into someone’s head.*

This morning I got an email from the insurance company telling me that I had a new document to review. What could it mean? I clicked the link in the email and their site was down. Most of the work I’ve done in this process was actually done through an iOS app so I tried to log into that and it was down too. Shit.

I carried on with my day and around 10:30 I tried the app again. It worked. My claim has been approved! Huzzah! Now what? I don’t know. I started drafting up an email to my rep but got pulled away for some work things.

A few minutes ago, as I was going to lunch, I checked the website to see if that was working. It was. There was one thing that didn’t show on the app. They cut a check. Yesterday. I checked the mail, symbolically, but it hasn’t crossed the continent in the last 18 hours.

This process has been more difficult than I ever would have imagined it would be. The latest update to my account shows that the end is in sight, but I am not going to breathe that sigh of relief until the check arrives and clears. Please please please let that be soon. Going a full month without a pay check is so stressful. You wouldn’t believe how stressful it is. I really want this off of my back. Please.

*Figuratively speaking, of course.

Conference Call Complete

We just had a call with the rehab hospital staff who have been taking care of my father over the last few weeks. All of the news is positive. He’s not ready to come home yet, but he’s improving in every area they are focusing on. I should be happy right now, and for the most part I am, but there is just this little thing nagging me and I am pretty sure I know what it is.

We talked a bit about his insurance company. I was on the phone getting annoyed at my home owners insurance company this morning. I think insurance companies in general are just pissing me off in general today.

Good news on the dad front. Let’s focus on that.

Insurance Company Freak Out

I’ve been talking about the cellar disaster for months now and someday I will explain it all, but not today. For now let me just stress about dealing with insurance companies for a second.

All of our cellar plans hinge on our home owners insurance. Our case was being handled by someone who was making life very difficult for us, mostly through what felt like inaction. Lots of phone calls and emails where responses were few and far between. Progress was made, but it was a little like pulling teeth. Jen called her last week and was told she was no longer with the company. Was she let go because she was incompetent, or was she incompetent because she knew she was leaving and was perfectly unmotivated? We don’t know.

I called the new adjuster today and he didn’t have a clue about our claim. He spent a few minutes on the phone with me reviewing, then said he needed to hang up and look into a couple of things. A short time later we hear that he talked to the contractor and he called Jen. The ball is rolling. All it took was a tiny push and a competent (hopefully) insurance adjuster.

Who woulda thunk, right? We may be happy. Fingers crossed.